Welcome to the Onkyo Online Customer Support Center.
In an effort to make your online experience as helpful as possible, we have gathered some of the most frequently searched for information, bringing it all together in this one spot.
Product Registration
To register your product online, complete our registration
form.
Frequently Asked Questions
We've put together a library of popular
questions and answers so you can find the information you need fast
and easy. Click here.
Hookup Diagrams
Our connection
diagrams show how to connect components to Onkyo receivers. Click
here.
Service & Parts
I am an Onkyo owner. Who should I contact if my unit needs service?
If your unit is in need of service, please contact your local service center by using our locator, or you may call 201-785-2600 between 9am and 5pm ET, Monday through Friday to find the name of the authorized service center nearest you.
Before shipping a unit, you must contact the authorized service center to inform them that you will be sending your unit in for repair.
Policies
The Onkyo Purchase Terms and Conditions Policy contains our online order, warranty, return, and shipping policies and other information for our customers.
Site Privacy & Security
Warranty Information
Our warranty information is available online here.
Please be aware: IF YOU PURCHASE AN ONKYO PRODUCT FROM AN UNAUTHORIZED DEALER, YOUR ONKYO WARRANTY WILL NOT BE VALID, please use our authorized dealer locator.
Order Tracking
To track the status of your ShopOnkyo order, visit our order tracking page.
NOTE: To use our online order tracking, you must have your order number from when you placed your order.
Download Center
Documents:
Owner's Manuals | Catalogs
Software Downloads/Updates:
Net-Tune Central | Firmware Updates | ChadEdit |
