Frequently Asked Questions (FAQ's)

How can we help?

In this section, we answer the questions most frequently asked by our customers. The FAQ's are grouped into the sections listed on the bottom as well as the most recently updated questions.

Recent Questions

•	Can I use the Connect and Play on the stereo receiver I just bought last month?
•	What is PROTECT mode?
•	What is the model number of the XM Mini-Tuner and Mini Home Doc?
•	Who should I call with questions about my warranty?
•	How do I use a Promotion Code?

FAQ Categories

•	Cassette Players
•	CD Players
•	DVD Players
•	General Information
•	Multimedia
•	Net-Tune
•	Receivers
•	Remote Control
•	ShopOnkyo
•	Speakers
•	Home Theater Systems
•	Warranty
•	XM Radio

Contact Information
Who can I contact with questions about my Onkyo product?

You may use our feedback form to send us your questions or comments or contact our Corporate Headquarters at:

Onkyo USA Corporation
18 Park Way
Upper Saddle River, New Jersey 07458
Tel: 201-785-2600 | 800-229-1687
Fax: 201-785-2650

Hours:
M-F 9am-5pm ET

Product Support Team Hours:
M-F 9am-8pm | Sat-Sun 10am-4pm ET