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Authorized Internet Dealers

Internet Dealers ONKYO has chosen a select group of Authorized Internet Dealers which have agreed to provide outstanding on-line service to our customers.
View a complete listing.
About Onkyo Authorized Dealers

Because Onkyo is committed to providing consumers with high quality, reliable products, we sell our products through a network of authorized dealers. We train Onkyo Authorized Dealers to properly demonstrate, give guidance on proper installation and provide after-sale support for our products. All Authorized Internet Dealers display the Onkyo Authorized Internet Dealer logo on their Websites.

To ensure that you receive the quality products and service that you are entitled to when you purchase Onkyo products, it is important that all your purchases of Onkyo products be made only from Onkyo or an Onkyo authorized dealer. Only products purchased directly from Onkyo or an Onkyo authorized dealer will be covered by Onkyo's warranty!

A number of retailers that sell our products are not Onkyo Authorized Dealers. An unauthorized dealer may offer our products for sale via direct retail sales, mail order or the Internet. The products they sell may be acquired through illegal methods or questionable business practices. The goods may be damaged, defective, used or even counterfeit. Serial numbers may have been removed. Products may not come with proper warranty information, boxes may not include all original contents as packaged by Onkyo, or the goods may not have been designed for use in the U.S. These goods may not be able to be exchanged or returned if there is a problem. These unauthorized dealers can not offer full warranty support and service.

IF YOU PURCHASE AN ONKYO PRODUCT FROM AN UNAUTHORIZED DEALER, YOUR ONKYO WARRANTY WILL NOT BE VALID, so check your source or contact us - we'll gladly direct you to an Onkyo Authorized Dealer! For more information on Onkyo warranties, please click here.

Contact Information
Who can I contact with questions about my Onkyo product?

You may use our feedback form to send us your questions or comments or contact our Corporate Headquarters at:

Onkyo USA Corporation
18 Park Way
Upper Saddle River, New Jersey 07458

For Dealer, Service, Order and all other Business Inquiries:
Tel: 201-785-2600
Fax: 201-785-2650
Hours:
M-F 9am-5pm ET 
 
For Product Support Team Only:
1-800-229-1687
Hours:
M-F 9am-8pm | Sat-Sun 10am-4pm ET